Boots on the Ground Workshop: The Remote Coaching Workbook: Tools for a Changing World with Northwest Center

March 26, 2021


Boots on the Ground: Employment Consultant Community of Practice Workshop

In collaboration with the Washington State Developmental Disabilities Administration, Wise is pleased to announce the Boots on the Ground: Employment Consultant Community of Practice! Comprised of two sessions per week, this Community of Practice will offer hands on examples and opportunities to see innovative direct service from employment providers across the State of Washington. Tuesday seminars will occur each week from 9:30 to 11:30am PST, and Friday workshops will provide follow up conversation and activities based on the Tuesday content from 9:30 to 10:30am PST. These events are open to all and free of charge.

*Attending the Tuesday seminar is not required in order to participate in Friday’s workshop, although you are encouraged to do so. Recordings of Tuesday’s events will be made available the following Wednesday to those who could not attend.


 The Remote Coaching Workbook: Tools for a Changing World

Northwest Center

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Please join us on Friday, March 26 for our workshop, "The Remote Coaching Workbook: Tools for a Changing World" with Northwest Center.

This session will describe our team’s efforts in compiling a Remote Coaching Workbook and maintaining a Virtual Coaching Toolkit for our division. This has been a valuable resource for our team that has helped us collaborate, share ideas, and ultimately persevere through these times while providing excellent service to our clients.The workbook highlights methods for service delivery all the way up to and including support surrounding an individual’s return to the workforce or community in this changed world. We will highlight a few of the excellent remote coaching tools that staff have created for this toolkit as well as give the audience an opportunity to create their own while providing feedback so that they can begin to create a similar toolkit for their practice.

 Learning Objectives:

  • Audience will learn the method of creating the remote coaching workbook as well as all key elements.
  • Audience will be given examples of tools out of our Virtual Coaching Toolkit that they can use to further their own practice.
  • Audience will create their own Virtual Coaching Tool to be utilized in their practice.


Do you require an accommodation, materials in alternate format or have inquiries about accessibility in this event? If so, please reach out to [email protected] no later than 5pm Friday prior to this webinar. Due to the short turnaround of our webinar series we are unable to accommodate same day requests. We strive to host inclusive, accessible events that enable all individuals, including individuals with disabilities, to engage fully.


*Please note: Wise maintains registration and attendance records for our events and training programs. Wise is required to monitor participation in our courses and provide reports to our funding sources so that they may utilize these records in the course of their audits of programs. These reports may include actual time spent by attendee name, event/training title, county and state. Reports are provided to ensure there is documented proof of the appropriate use of government funds for the purposes of professional development. Attendees that participate in our events and/or complete training programs will receive a certificate to document participation as back up for billing purposes.  


Wise provides Washington State Educator/Teacher Clock Hours for our webinars. For more information and to request Clock Hours, please click here.



Meet the Panel:


[Image Description for the picture above: A headshot image of Bruce Kleb, a white man with dark brown eyes. He is looking straight at the camera and is smiling with his teeth showing. He has collar length dark brown hair which is resting on his shirt collar. His shirt is black with white stripes which is visible from the chest up.]

Bruce Kleb, Employment Consultant, Northwest Center, Pronouns: He/Him, Email: [email protected], Phone: 206-375-0514

Bruce Kleb is an Employment Consultant with Northwest Center. Over three years ago, he joined Northwest Center as a Job Coach. Upon learning about NWC, he was immediately interested in the mission of the company and knew he wanted to contribute towards furthering inclusion. He loves supporting clients in their careers and values seeing the direct impact that we make in their lives and in the community.

He was born and raised in Baltimore, Maryland and graduated from Stevenson University with a B.S. in Psychology. He has completed volunteer work with the homeless population in Baltimore City and spent four years as a Partner/Customer Service Manager in a companion care company that served the elderly and people with disabilities. He moved to the West three years ago from Charlotte, North Carolina to explore the mighty Pacific Northwest and its volcanoes! When not at work you can find him in the high country with his Goldendoodle Cody. His ultimate personal goal is to climb Mt. Rainier!

[Image Description of picture above: A headshot image of Melissa DEL RIO; a mixed-race Filipina woman with light brown eyes. She is looking straight at the camera and is smiling with her teeth. Her long thick black hair is hanging down over her right shoulder and the rest is shown hanging behind her left shoulder. Part of her multicolored blue, purple and green floral dress is visible from the chest up.]

Melissa DEL RIO, Employment Consultant, Northwest Center, Pronouns: She/her, Email: [email protected], Phone: 425-979-1692

Melissa DEL RIO is an Employment Consultant and works with one of the schools to work transition teams at Northwest Center. She joined Northwest Center in January of 2020 and has over 6 plus years of experience working with children and adults with disabilities and in disability advocacy. She loves watching her clients grow and make strides towards their goals. Melissa is also very passionate about inclusion for minority groups and people with disabilities. She serves on the Equity Committee Team at Northwest Center.

Additionally, she was born and raised in the Pacific Northwest. Before going into Employment Consultant work, she studied at Seattle Pacific University in theology and sociology. At SPU she co-founded the first ever disability awareness club and assisted in coordinating their first event titled, “What is Normal?” for redefining the word “Normal.” She has a tremendous passion for this field of work due to her personal life, network connections, and previous work experience. Additionally, she is a spoken word artist for intersectional systemic justice. She has performed virtually and in person at past events at SPU. This January she had her first spoken word professionally published. It is titled “Accessibility” and speaks on the intersections of race and disability. She enjoys writing and is planning to publish a poetry book somewhere down the road. She also enjoys knitting, sewing, photography, cooking, dancing, and exploring parks in the Pacific Northwest!

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*Supported employment is rooted in the firm belief that all people deserve respect, dignity, and self-determination. Here at Wise, we are committed to standing up for and embracing positive changes in policies and practices to stamp out oppression and discrimination in our institutions and systems. We are focused on our mission of inclusion and equitable employment for people with disabilities. With this in mind, we ask that all participants extend respect, humility and grace during our events. We strive to create a learning platform where we all leave with new ways of thinking, doing and moving supported employment forward.


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